Collect, Repair and Return Service
We offer a fixed price collect, repair and return service, ideal for those who cannot get their devices into us, aren’t confident removing and reinstalling their devices or would just prefer a door to door service, it’s also ideal for those purchasing new equipment who would like their data copied and the new equipment set up.
Collect, repair and return is available for desktops, laptops, phones and tablets.
The fixed price service includes the collection of your device, the repair labour cost and the return of your device. It of course excludes the cost of parts if needed which will be quoted separately.
The fixed price service would cover most normal workshop jobs but excludes certain repairs such as data recovery or certain genuine Apple repairs, we will of course let you know when we discuss your issue whether it would be suitable for the service and if not the likely cost.
How it works
Simply submit the request form or call us on 01637 695001 / 01872 264350, we will arrange a convenient time to collect your device and return it to our workshop. For software issues your device will be repaired and arrangements will be made for the return, if parts are required we will give you a call to quote and discuss. Once repaired we will arrange to return your device.
To ensure travel is covered and to minimize the volume of abandoned equipment payment for the basic service cost is required in advance either at the time of booking via an online link or at the time of collection by cash or card. In the event that your device cannot be repaired (e.g. if it requires parts that are no longer available or it is beyond economical repair) you will receive a £30 refund with the remainder being retained to cover travel and diagnostics, if you opt to have your device recycled and not returned then you will receive a £40 refund as we don’t of course need to make the return journey.
Pricing varies depending on postcode, see below.
TR1, TR7, TR8 – £69
TR2 (North of Tregony), TR3, TR4, TR5, TR6, TR9 – £84
TR2 (South of Tregony), TR10, TR11, TR15, TR16, PL25, PL26, PL27, PL28 – £99
All other Postcodes – P.O.A.